In the world of eBay, just like much of the online space in the modern world, more and more people are paying close attention to the reviews that are out there. For this reason, you need to develop a strong reputation as a seller to get the type of responses that you are looking for. In this manner, you are much more likely to sell more products if you cultivate a positive reputation. There are plenty of different ways that you have available to you that can help out with getting the positive reviews that you are readily seeking out. So, let’s examine what a few of these happen to be more closely.
Make Sure to Sell Quality Products
The initial starting point should be based on the products themselves. If you are selling the type of high-quality products that people are looking for in the first place, it is much more likely that you are going to generate some positive feedback. It may seem clear to say it, but it is going to be much harder if what you are offering is simply not up to scratch. Once you start selling some products that are not up to standard, it is going to become quite clear with the reviews, which can obviously leave you in a highly difficult situation as a whole.
Ensure Products Are Properly Packaged
You then have the step to take that ensures that all of the products are packed up properly in the first place. Ultimately, this serves a couple of different functions. To begin with, it makes your company seem like a much more professional service in the first place. Not only this, but you are also protecting the products and ensuring that they are not going to be arriving in a damaged state. As well as the exterior boxes themselves, you also need to think about the type of materials that are going inside the box to offer that additional layer of protection.
Charge Honest Shipping Fees
When you are calculating your shipping fees, it is important that you are going to be doing this in an honest manner. After all, you do not want to get into a situation in which you are accused of profiteering on this front. Think about the costs of all the packing materials, and when you are deciding on what shipping service you are offering, make sure you can always offer this consistency – you don’t want future slow deliveries putting off customers. Explore all of the different delivery partners, such as eBay deliveries, from https://www.shiply.com/ebay-couriers-delivery-services.php.
Prompt the Buyer to Leave Feedback
Unfortunately, it is the case that many buyers do not leave any type of feedback at all, which makes it extremely challenging to develop the type of reputation that you are looking for. To begin with, you can send an email off thanking the buyer for the initial purchase and hoping that they are satisfied with it. You should also make sure that you send positive feedback to them, as this can also act as a prompt. If you still get nothing back again, it is okay to try once more, but you do not want to get to the stage where you are bombarding them and potentially having the opposite effect to the one that you were initially intending.
Include a Personal Touch
It can also be a great idea to include a personal touch with the package. Perhaps a handwritten note inside the parcel or some other bonus that the customer was not initially expecting. Ultimately, anything that can sway people in your direction can be highly useful and certainly worthwhile. Something that makes the customer feel valued and like they truly make a difference at your small business will encourage them to shop again.
All of these are amongst the different ways in which better seller feedback can be obtained. Ultimately, this is always going to be worthwhile as it can all help to improve the reputation that you have as a business, which can bring along with it a host of positive features. The main one of these is that you are going to get better bottom-line figures initially.